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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Natalie Henry

August 30, 2026

5  out of  5
rating by Natalie Henry
"I had a great experience working with Leonard Cratic Jr. He took the time to clearly explain all of my coverage options and recommended bundling my home and auto insurance. After having separate providers for years, I finally combined them through his office and I am now saving hundreds of dollars a year. I highly recommend his services for anyone looking for thorough, budget-friendly insurance advice."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Wisconsin Child Care Providers Assoc

August 30, 2026

5  out of  5
rating by Wisconsin Child Care Providers Assoc
"We were referred to Leonard for insurance coverage for our community events, and he was fantastic. He took the time to explain all our options in clear, easy-to-understand language and provided excellent, personalized support throughout the process. Highly recommended for anyone looking for a helpful and attentive agent!"
We responded:
"Wow, thank you for the 5-star review, Wisconsin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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One Choice Concepts Inc

August 30, 2026

5  out of  5
rating by One Choice Concepts Inc
"Leonard Cratic provided exceptional service when one of our team members reached out to him. He was extremely knowledgeable, taking the time to thoroughly review our specific needs and helping us make the most informed decision regarding our auto insurance coverage."
We responded:
"Wow, thank you for the 5-star review, One! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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One Choice Concepts Inc

August 30, 2026

5  out of  5
rating by One Choice Concepts Inc
"Leonard ensures that all our questions are answered in a timely manner. He is very dependable and responsive when we need to ask a question. Most importantly, he is available same day and stays past closing time to assist us."
We responded:
"One, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Wauwatosa insurance team! - Your State Farm Agent, Len Cratic Jr "
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Necole Huffman

August 30, 2026

5  out of  5
rating by Necole Huffman
"A great insurance agent who listens carefully to understand your unique needs and budget. He clearly explain complex policy details so you can make confident choices."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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LaVerne Davis

June 8, 2026

5  out of  5
rating by LaVerne Davis
"Quick response to my question and insurance needs."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Wauwatosa to know that you had such a wonderful experience with us here on State Farm Agent Len Cratic Jr’s Team."
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Love Love

March 30, 2026

2  out of  5
rating by Love Love
"the prices are too high for the coverages. It’s been eight years. I’m switching out."
We responded:
"Hello Love, Thank you for bringing this matter to our attention. We sincerely apologize for the frustration you experienced at our location. Your review is concerning to us and we need to know more. Please call +1 414-527-4288 to speak with someone from our team. Kindest regards, Leonard Cratic "
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bakhit yousef

August 13, 2025

1  out of  5
rating by bakhit yousef
"Unprofessional and poor customer service please avoid to going to that office otherwise you are wasting your time"
We responded:
"bakhit, Thank you for your feedback. We pride ourselves on maintaining the highest quality standards for our customers but we didn't measure up. Please take a moment to contact us so we can discuss your concerns. The month of August was our worst month of claims in 10 plus years. We were in our clients basements helping them with their flood claims. So, I personally apologize for any inconvenience you had during that time. Kindest regards, Leonard Cratic ,Jr"
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Jonathan Tzeel

July 10, 2025

5  out of  5
rating by Jonathan Tzeel
"Leonard Cratic Jr. works well and does a phenomenal job! Well done and has great associates too!"
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Leah Farr

June 20, 2025

5  out of  5
rating by Leah Farr
"Mr. Cratic helped me with securing renters insurance. Anytime I have questions, he makes sure to answer them so I understand well."
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Telashay Swope-Farr

June 20, 2025

5  out of  5
rating by Telashay Swope-Farr
"Very caring and concerned agent. One who goes the extra mile for his customers."
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Veronica Goodwin

June 20, 2025

5  out of  5
rating by Veronica Goodwin
"When I need him I can always get in touch with him"
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A.D.

July 19, 2022

1  out of  5
rating by A.D.
"Just Terrible and horrible service. Can Never get any consistent answers about my policy. THIS AGENT IS CANCELLED...28th"
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Ana B

October 13, 2020

5  out of  5
rating by Ana B
"Their customer service was impeccable. They are always prompt, and I swear they work around the clock!

They take time to answer your questions and walk you through your documents. You cannot go wrong by choosing Len and his team!"
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Gwen Brooks

September 26, 2018

5  out of  5
rating by Gwen Brooks
"Great, caring, sincere and thorough in helping assess needs and provide customized protection for everything important to you and your family. Give leonard’s Office a call for a prescribed plan within your budget!"